Mohammed bin Rashid Leads UAE Retreat to Accelerate 50% Shift to AI-Powered Government Services
Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, recently attended the UAE Government’s national Agentic AI Retreat. This event aligns with the directives of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE. The retreat gathered over 400 ministers, federal government leaders, and media officials to discuss comprehensive plans for integrating Agentic AI models into government operations.
Strategic Vision for AI Integration
Accompanied by His Highness Sheikh Mansour bin Zayed Al Nahyan, Vice President, Deputy Prime Minister, and Chairman of the Presidential Court, and His Highness Lieutenant General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, Sheikh Mohammed bin Rashid emphasized the importance of this initiative. He stated that the transformation of 50% of government services and operations through Agentic AI is crucial for advancing the President’s vision for the UAE to lead globally in this transition.
During the retreat, Sheikh Mohammed bin Rashid highlighted the launch of the first cohort of AI agents, which includes systems for procurement, tax auditing, customer happiness, and technical support. He noted the graduation of a new cohort from the Federal Artificial Intelligence Programme, underscoring the initiative’s significance beyond mere governmental projects.
Launch of AI Agents
The UAE Government’s initiative features the introduction of four specialized AI agents designed to enhance operational efficiency. The Procurement AI Agent aims to streamline sourcing procedures, while the Tax Auditing AI Agent focuses on improving data verification and compliance. The Customer Happiness AI Agent is intended to enhance service quality by providing quick access to vital information, and the Technical Support AI Agent is designed to resolve IT challenges effectively.
This rollout is part of a strategic goal to transition 50% of government operations and services into AI-powered models within two years. The retreat also included workshops aimed at enhancing the integration of Agentic AI across various aspects of government work.
Industry Insights and Future Directions
During a keynote session, His Excellency Dr. Sultan Al Jaber, Minister of Industry and Advanced Technology and Managing Director and Group CEO of ADNOC, shared insights into ADNOC’s AI transformation journey. He discussed the company’s shift from digital foundations to the integration of AI into operations, emphasizing advancements toward physical AI, robotics, and autonomous systems.
Dr. Al Jaber announced the launch of ENERGYai, a platform connecting intelligent agents across the energy value chain, and revealed that ADNOC’s AI-powered corporate services program now includes over 115 AI agents across various functions. He noted that 20,000 employees have been trained to build job-specific Agentic AI models, resulting in 3,000 active models supporting daily operations, with an 80% adoption rate within the past 90 days.
The Role of Agentic AI in Governance
His Excellency Omar Sultan Al Olama, Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications, addressed the strategic importance of Agentic AI as a driver of global government competitiveness. He explained that the technology is transforming operations by enabling systems capable of independent thinking, planning, and execution, moving beyond basic automation.
Al Olama emphasized that early adopters of Agentic AI are likely to lead in global governance and competitiveness rankings, while those who are slower to adopt risk falling behind. He underscored that the UAE is well-positioned to build the government of the future, supported by advanced legislation, robust digital infrastructure, and clear leadership vision.
Global Implications and Future Models
A session titled “Governments in the Era of Agentic AI: Redefining the Government Work Model” featured Luukas Ilves, Co-Founder of ‘The Agentic State’ initiative. He outlined how Agentic AI is reshaping government systems worldwide and discussed successful models and essential requirements for governments to redesign operations in response to this transformation.
The UAE’s commitment to integrating AI into government operations signifies a broader trend in global governance. As nations strive to enhance efficiency and responsiveness, the UAE’s proactive approach may serve as a model for others.
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Published on 2026-05-20 18:34:00 • By the Editorial Desk
