Orange Jordan & MetLife Strengthen Financial Inclusion with New Insurance Services via Orange Money

Orange Jordan has announced a strategic partnership with MetLife to enhance access to insurance solutions through the Orange Money e-wallet application. This collaboration aims to provide users with tailored digital coverage that meets their specific needs.

Partnership Overview

The partnership underscores the commitment of both organizations to promote financial inclusion and expand the availability of digital financial and insurance services in Jordan. This agreement ensures a secure and seamless digital experience, aligning with advancements in financial technology (FinTech) and insurance technology (InsurTech).

With the new service, users can select from a variety of customized insurance bundles, including life insurance and personal accident insurance. The integration of these services into the Orange Money app also facilitates easy and secure electronic payments.

Enhanced User Experience

The service offers a comprehensive digital journey, eliminating the need for physical transactions. Users can choose between silver and gold tiered packages directly through the app. They can manage their payment preferences transparently, opting for real-time notifications and flexible control over payment mechanisms and frequencies. This innovation aims to enhance customer experience and ensure reliable insurance coverage globally.

Orange Jordan emphasized that this partnership is part of broader efforts to develop innovative and secure digital solutions that advance the financial and insurance services sector in Jordan. The initiative supports ongoing digital transformation trends and aims to improve access to financial services for a wider demographic.

MetLife’s Commitment

MetLife Jordan expressed pride in collaborating with Orange Jordan to introduce innovative digital insurance solutions. This partnership reflects both companies’ dedication to providing advanced digital solutions that enhance financial inclusion and ensure a seamless experience for customers.

To subscribe to the new service and make insurance premium payments, customers must meet specific eligibility criteria, including being between 18 and 55 years old and possessing an active, verified Orange Money wallet. The e-wallet is committed to maintaining user confidentiality in compliance with applicable privacy laws, ensuring safe and reliable solutions.

About Orange Jordan

Orange Jordan employs approximately 1,600 individuals across nearly 300 locations throughout the Kingdom. The company aims to deliver an exceptional customer experience through a comprehensive suite of digital solutions, including fixed lines, mobile services, internet, and Smart Life Solutions, serving over 5 million customers in Jordan. As a subsidiary of the Orange Global Group, which operates in 26 countries, Orange Jordan prioritizes community service and implements a comprehensive corporate social responsibility (CSR) strategy focused on digital education, inclusion, entrepreneurship, and environmental sustainability.

About Orange Money

Launched in January 2020 by Orange Jordan’s subsidiary Petra Mobile Payment Services, Orange Money has established itself as Jordan’s leading electronic wallet and the largest Payment Service Provider (PSP). The e-wallet boasts a market share exceeding 50%, with over 1.7 million registered wallets, ranking first in the Kingdom for transaction volume and value. Operating under the regulatory framework of the Central Bank of Jordan, Orange Money provides a comprehensive digital financial ecosystem that includes bill payments, local and international transfers, QR payments, e-vouchers, savings sub-accounts, and a companion Visa card for global shopping.

Orange Money’s commitment to high user satisfaction aligns with the Central Bank’s national financial inclusion strategy, aiming to empower women, unbanked populations, and enterprise customers through accessible and evolving digital payment solutions.

About Orange Group

Orange is recognized as one of the world’s leading telecommunications operators, reporting revenues of 40.3 billion euros in 2024 and employing 124,100 individuals globally by September 30, 2025. The Group serves a total customer base of 310 million worldwide, including 270 million mobile customers and 23 million fixed broadband customers. Orange is present in 26 countries and is also a prominent provider of global IT and telecommunications services to multinational companies under the brand Orange Business.

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Published on 2026-06-14 17:19:00 • By the Editorial Desk