The Dubai Land Department has launched an enhanced Ejari service integrated into the DubaiNow app, streamlining key tenancy processes such as contract registration, renewal, and cancellation. This upgrade allows landlords and tenants to manage their tenancy agreements and pay Dubai Electricity and Water Authority (DEWA) deposits through a single digital platform, marking a significant step towards improving the efficiency of real estate services in the emirate.
With this new feature, users can create and register tenancy contracts in one seamless process, receiving their Ejari certificate immediately upon approval. The integration of DEWA services allows customers to pay their security deposits within the same digital journey, facilitating the activation of essential utilities for their properties.
Streamlined Tenancy Management
The upgraded Ejari service consolidates various aspects of the housing journey into the DubaiNow app, reducing the need for users to navigate multiple platforms. Landlords can draft tenancy contracts and submit them for tenant approval, with both parties able to electronically sign the agreements using UAE PASS. This digital approach not only expedites the issuance of the Ejari certificate but also simplifies contract renewals and cancellations.
According to Mohammed Ali Al Badwawi, CEO of the Real Estate Registration Sector at Dubai Land Department, this enhancement represents a milestone in the evolution of Dubai’s digital real estate services. He emphasized the importance of creating a more integrated and seamless experience for customers, which enhances transparency and security throughout the tenancy lifecycle.
Integration with DEWA Services
The integration with DEWA extends the Ejari service beyond mere tenancy registration, allowing for a more comprehensive utility activation process. Customers can pay the necessary DEWA security deposit directly through the app, streamlining the transition to activating electricity and water services for their rented properties. This initiative builds on the existing collaboration between DEWA and the Dubai Land Department, where Ejari data already supports utility move-in processes.
Marwan Bin Haidar, Executive Vice President of Innovation and the Future at DEWA, highlighted that this integration aligns with the directives of Dubai’s leadership to enhance digital services and improve customer experiences. By facilitating a unified digital journey, the initiative aims to save time and effort for users while reinforcing Dubai’s status as a leading digital city globally.
Market Context and Future Implications
The launch of the enhanced Ejari service comes at a time of robust activity in Dubai’s rental market. In the first quarter of 2026, the total value of rental contracts reached approximately AED32.2 billion, with 118,385 new contracts and 135,607 renewals recorded. This high volume of tenancy procedures underscores the importance of simplifying the Ejari process for both landlords and tenants.
By integrating these services into the DubaiNow app, the Dubai Land Department aims to enhance the clarity and accessibility of rental procedures, thereby protecting the rights of both parties involved in tenancy agreements. This initiative is part of a broader strategy to build a sustainable real estate service ecosystem that supports the long-term growth of Dubai’s property market.
For further details on this initiative, refer to Economy Middle East.
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