Dubai Tourist Police’s Luxury Fleet Strengthens Community Bonds Through Kindness and Approachability
Dubai’s commitment to ensuring a safe and welcoming environment for tourists is exemplified by the Dubai Tourist Police. Utilizing a diverse range of vehicles, including luxury cars, beach bikes, and desert motorcycles, the Tourist Police are dedicated to reaching visitors wherever they may be in the city. Their primary mission is to ensure that every tourist feels secure and comfortable approaching law enforcement for assistance or simply to engage in friendly conversation.
Social media platforms are replete with videos and posts showcasing heartwarming interactions between tourists and Dubai Police officers. This shift in the public perception of law enforcement—from fear to friendliness—has been a central tenet of the Dubai Police’s vision. Senior officials from the Tourist Police have elaborated on how kindness and respect have become integral to the force’s identity.
Security and Safety
Lt. Col. Mohammed Abdulrahman, the manager of the Tourist Police Department at the General Department of Criminal Investigation, emphasizes that the foundation of this philosophy is rooted in a broader vision for Dubai. He states that the overarching goal of Dubai Police is to transform the city into a bastion of security and safety. The focus extends beyond criminal justice to encompass community support, ensuring that both residents and tourists feel secure.
The Genesis of a Kindness Culture
The culture of respect and professionalism starts at the Dubai Police Academy, where officers undergo extensive training in community support, communication skills, and humanitarian approaches to various situations. Lt. Col. Abdulrahman notes that this training is crucial in a city that attracts millions of visitors annually. Officers are equipped not only with policing skills but also with language proficiency and cultural understanding to effectively communicate with diverse nationalities.
The department continually assesses real-life scenarios that tourists may encounter, including language barriers and urgent needs at hotels, beaches, or tourist attractions. To facilitate communication, QR codes have been implemented at tourist hotspots, allowing visitors to access support services in multiple languages or directly contact the Tourist Police operations room.
Transforming Fear into Friendship
Since its inception in 2001 with just two sections, the Dubai Tourist Police has expanded to seven specialized divisions, including beach security, shopping mall security, and tourism coordination. Major Shahab Ahmed Alsaadi, Deputy Manager of the Tourist Police Department, explains that the luxury fleet is not merely a showcase of supercars but a strategic initiative to alter public perceptions of the police and eliminate fear.
The luxury patrols serve as a means to foster connections with children, tourists, and community members. Major Alsaadi highlights that the presence of luxury vehicles encourages people to approach officers, take photos, and engage in conversations. The department even distributes gifts to further break down barriers.
Visitors now actively seek out police officers, a stark contrast to previous sentiments of apprehension. Major Alsaadi points out that some individuals visit the General Department of Criminal Investigation specifically to locate the luxury fleet for photo opportunities, illustrating a significant shift in public sentiment.
Ongoing Support Beyond Dubai
The Tourist Police’s mission extends beyond immediate interactions, focusing on assisting individuals even after they leave the country. Lt. Col. Abdulrahman notes that one of the common issues addressed by the Tourist Police involves recovering rental car security deposits that tourists fail to retrieve before departing the UAE. Last year, the department successfully returned over AED 1.2 million to tourists who were already outside the country.
This commitment to service also includes recovering lost belongings, regardless of their value. The Tourist Police frequently retrieve items such as watches, phones, and cash, and even arrange for their return to tourists who have already left Dubai. First Lieutenant Hamdan Al Mazrooei from the Beach Security Section emphasizes that the tourist experience does not conclude upon leaving the city; they maintain a direct line of communication with Dubai through various channels, including the Dubai Police app and website.
This dedication to kindness and respect resonates with both residents and tourists, who frequently share their positive experiences with the Dubai Police. Lt. Col. Abdulrahman reiterates that the Tourist Police are committed to supporting visitors from their arrival to their departure, ensuring they feel safe and welcomed throughout their journey.
For more information, visit the original reporting source: Emirates 24|7.
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Published on 2026-05-23 07:50:00 • By the Editorial Desk
