New Domestic Worker Services Launched in the UAE
The Ministry of Human Resources and Emiratisation (MoHRE) recently unveiled a suite of Domestic Worker Services through the Work Bundle platform. This initiative comes in partnership with several key organizations, including the Federal Authority for Identity, Citizenship, Customs, and Port Security, Emirates Health Services, Telecommunications and Digital Government Regulatory Authority, and the Department of Health – Abu Dhabi.
A Step Towards Streamlined Government Services
The launch of these services aligns with the UAE’s Zero Government Bureaucracy Programme. This ambitious project aims to streamline processes, thereby enhancing customer experiences and improving governmental efficiency. By removing unnecessary red tape, the UAE seeks to establish itself as a desirable global hub for living and working.
Comprehensive Services at Your Fingertips
The new offerings encompass a variety of essential functions for Domestic Workers in the UAE. These include the issuance, renewal, and cancellation of residency visas, alongside medical examination services. All of these services are conveniently accessed through the Work in UAE platform (workinuae.ae).
Customers can effortlessly navigate the residency services by completing a standardized form and providing details such as the worker’s identification and passport copy. The platform also facilitates the electronic signing of employment contracts, arrangements for medical examinations, and the issuance of Emirates IDs and residency visas.
Key Perspectives from Government Officials
Khalil Ibrahim Khoori, Undersecretary of Labour Market and Emiratisation Operations at MoHRE, expressed enthusiasm about the collaborative efforts among various partners in expanding the Work Bundle to include these new services. He emphasized that this initiative aligns with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai. Khoori highlighted the success of this program, noting that it continues to build upon earlier initiatives launched through the ‘Invest in Dubai’ platform and the DubaiNow portal.
Elevating the Customer Experience
Major General Suhail Saeed Al Khaili, Director-General of the Federal Authority for Identity, Citizenship, Customs, and Port Security, discussed the strategic shift towards offering integrated government service bundles. He described the Work Bundle as a pioneering model that promotes efficiency and convenience, enhancing the UAE’s reputation as a leader in government services.
By reducing the number of steps and channels required for service completion, the initiative aims to improve the overall quality of life for residents. “This not only saves time and effort for customers but also allows them to focus on other areas of their daily lives,” Al Khaili noted.
Revolutionizing Domestic Worker Services
Integrating Domestic Worker Services into the Work Bundle addresses the needs of a significant segment of UAE citizens and residents. By offering a streamlined approach through a single platform with straightforward procedures, the initiative seeks to protect the rights of all parties involved. Al Khaili praised the concerted efforts aimed at achieving seamless electronic integration between relevant government entities, ultimately creating a groundbreaking platform.
The Work Bundle is designed to deliver a unique and innovative user experience. It offers comprehensive digital solutions for managing worker-related services in the UAE. Key features include a standardized application form and a unified payment system, minimizing the need for in-person visits and documentation. This efficiency is supported by advanced data exchange mechanisms among various agencies, ensuring that services are proactive and user-friendly.
Conclusion
The launch of Domestic Worker Services on the Work Bundle platform marks a significant milestone in the UAE’s commitment to enhancing governmental efficiency and customer satisfaction. By leveraging technology and fostering collaboration between various entities, the UAE is well on its way to becoming a leader in integrated government services.
