Dubai Delivery Business Group Members Affirm Emirate’s Resilience as Global Benchmark for Logistics Efficiency
Dubai, UAE – Members of the Dubai Delivery Business Group, operating under the Dubai Chamber of Commerce, have underscored the emirate’s operational resilience and competitive advantages in the delivery and last-mile logistics sectors. This affirmation comes in light of the increasing demand from consumers and businesses, which has been met with effective and sustainable operations despite global challenges.
Key industry leaders highlighted several factors contributing to the sector’s success, including proactive government support, world-class logistics infrastructure, and robust public-private sector collaboration. This synergy has enabled Dubai to cultivate an environment conducive to growth and innovation in the delivery sector.
A Framework for Resilience and Growth
Mehreen Inderyas, Chairwoman of the Dubai Delivery Business Group, emphasized that Dubai’s resilience is rooted in its diversified supply chains, strategic geographic location, and progressive policies. She noted that the emirate’s agile regulatory framework and strong collaboration between public and private entities have facilitated rapid responses to external disruptions. Advanced digital capabilities have also played a crucial role in ensuring continuity and efficiency across last-mile operations.
Inderyas pointed out that, despite global uncertainties, the delivery sector remains robust and adaptable. Current capacity is bolstered by ongoing investments in fleet expansion, warehousing, and technology. She expressed confidence that the sector is well-positioned to scale further, leveraging innovation and data-driven logistics to meet rising demand from both consumers and businesses. The government’s efforts to mitigate risks and enhance trade flows have solidified Dubai’s status as a reliable global logistics hub.
Designed for Continuity
Shahid Nadeem, Managing Director of Zone Delivery Services, explained that Dubai’s resilience has been cultivated over time through deliberate long-term investments and centralized coordination. He remarked that the emirate’s uninterrupted delivery flow is a result of a tech-enabled private sector designed with redundancy and flexibility, allowing it to absorb shocks while maintaining service levels.
Nadeem highlighted the importance of efficiency gains through artificial intelligence, micro-fulfillment, and multi-modal logistics. He stated that Dubai’s logistics sector not only grows but also operates with continuity under stress, which he identified as a key differentiator. He credited the Dubai government for removing operational barriers and reducing regulatory friction through digitization.
Scaling with Excellence
Manoj Tiwari, Founder and CEO of Express Vulcan Delivery Services, noted the sector’s impressive performance and readiness for future challenges. He stated that Dubai’s last-mile ecosystem operates at a high level of efficiency, driven by strong infrastructure and technological adoption. Tiwari emphasized the sector’s ability to scale through micro-fulfillment, optimized routing, and data-led demand planning, ensuring that it meets the growing expectations of consumers and businesses without compromising speed or reliability.
He acknowledged the government’s proactive approach in addressing challenges related to congestion, compliance, and standardization, allowing operators to focus on execution while maintaining service excellence.
Continuous Investment in Technology
Ahmed Mahmoud Ahmed Youssef, CEO of R A M Delivery Services, highlighted that Dubai’s success stems from its strong infrastructure, flexible government regulations, and advanced digital systems. He noted that the adaptability of delivery companies enables them to scale operations quickly and maintain smooth service, even during peak demand periods.
Youssef expressed optimism about the sector’s long-term outlook, stating that it currently has strong capacity and is efficiently meeting demand. Continuous investment in technology, fleet expansion, and smart logistics positions the sector well for future growth and increasing order volumes.
Unwavering Dedication
Suhail Pirani, Managing Partner of Bolt Delivery Services, attributed the sector’s resilience to Dubai’s infrastructure, strong local authority support, and the commitment of its workforce. He remarked that the recognition of delivery services as essential during the COVID-19 pandemic has been pivotal.
Pirani praised the government’s role in ensuring stability, noting that the unwavering leadership and swift action of the UAE Government have maintained normalcy. This strong foundation has allowed essential services to continue flowing, instilling confidence in the community.
Investor Confidence and Operational Clarity
Lloyd Andrew Hayes, Owner and CEO of Speedy Delivery Services, emphasized the confidence inspired by Dubai’s leadership. He stated that the operational clarity provided by the emirate’s infrastructure and communication has been instrumental in maintaining service continuity. Hayes pointed to specific government actions, such as real-time alerts and area-specific guidance, which facilitated safe operations for riders.
He remarked on the consistency of licensing, compliance, and workforce frameworks, which he believes are crucial for ongoing investment in the region.
A Flexible and Efficient Ecosystem
Shaival Shah, Director of Outsourcing at ADECCO, commended the workforce model that supports the delivery sector. He stated that Dubai’s ability to sustain uninterrupted delivery operations relies on a highly efficient ecosystem, combining strong government support, advanced infrastructure, and a flexible workforce model. As rider supply partners to leading aggregators, Shah noted their critical role in ensuring consistent rider availability to meet dynamic demand.
The Dubai Chamber of Commerce continues to represent and support the interests of the business community, promoting the emirate as a global business hub since its establishment in 1965.
For further information, visit the Dubai Chamber of Commerce.
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Published on 2026-04-26 11:03:00 • By the Editorial Desk
