Dubai Police Safety Index Soars to 99.9%, Reinforcing Dubai’s Status as a Global Leader in Public Safety

The Dubai Police have achieved a remarkable 99.9% in the 2025 Daytime Safety Perception Index, solidifying the emirate’s reputation as one of the safest cities globally. This significant milestone reflects increasing public confidence in law enforcement and was revealed through the Security Quality of Life Survey, conducted by the Federal Competitiveness and Statistics Centre in collaboration with the Ministry of Interior. Additionally, Dubai Police secured an impressive 98.2% overall score in the Security Quality of Life Index.

Strong Public Confidence in Safety

The survey highlighted the Daytime Safety Perception Index as a standout indicator, achieving an exceptional 99.9%. Furthermore, residents reported a 98.7% sense of safety while walking alone at night, indicating that public confidence remains high throughout the day and night. Trust in police stations also reached 96.2%, showcasing the professionalism and effectiveness of police services across the emirate.

Brigadier Saeed Abdullah bin Tuwair Al Suwaidi, Assistant Undersecretary for Security Affairs at the Ministry of Interior, emphasized that these results reflect the success of Dubai Police’s integrated approach to public security. He noted that the achievement is a testament to the collaborative efforts of both operational and administrative departments in enhancing security and community trust.

High Performance Across Strategic Priorities

The latest survey results are part of a broader set of performance indicators that demonstrate Dubai Police’s effectiveness in various strategic areas. Key areas of focus include:

• Security quality of life
• Institutional excellence
• Smart security and rapid response systems
• Digital government services
• Future readiness and innovation
• Talent attraction and development
• Customer service and contact center performance

These achievements align with Dubai Police’s long-term strategy of leveraging advanced technology and data-driven policing to enhance safety and deliver efficient public services.

Digital Transformation Drives Efficiency

Digital innovation has become a cornerstone of Dubai Police operations. The force reported a 97.7% digital adoption rate for public transactions in 2025, reflecting the growing reliance on online and smart services by residents and businesses. Over 218 million digital transactions were processed throughout the year, underscoring the robustness of the force’s digital infrastructure.

Customer satisfaction with digital platforms remained high, with a 96.9% happiness rate, indicating positive public experiences with online services and mobile applications. Officials noted that ongoing investments in digital technology facilitate faster service delivery, reduce paperwork, and enhance public accessibility.

Focus on Innovation and Future Readiness

Dubai Police also achieved a 93.3% score in the Future Readiness and Innovation Index, demonstrating its commitment to adopting emerging technologies and preparing for future security challenges. The force is increasingly focusing on proactive policing, artificial intelligence, and smart surveillance systems to bolster public safety while aligning with the UAE’s vision of becoming a knowledge-based economy.

Authorities stated that these initiatives aim not only to improve operational effectiveness but also to enhance the quality of life for residents through smarter and more responsive public services.

Millions of Emergency Calls Handled

Operational performance remains a key strength for Dubai Police. In 2025, the organization managed approximately 6.9 million emergency and non-emergency calls, showcasing its capacity to respond swiftly to incidents while maintaining effective communication with the public. These figures highlight the scale of policing operations in one of the world’s fastest-growing cities and reflect the force’s commitment to rapid response and service reliability.

International Recognition Continues

Dubai Police’s achievements have garnered significant international recognition. In 2025, the organization received 51 awards, including 12 international honors, further enhancing its reputation as a leading law enforcement agency in the region. Lieutenant General Abdulla Khalifa Al Marri, Commander-in-Chief of Dubai Police, attributed these accomplishments to the unwavering support of the UAE leadership, the Dubai Government, and the Ministry of Interior.

He reaffirmed Dubai Police’s commitment to enhancing public security, increasing community happiness, and improving quality of life while upholding the highest standards of professionalism and innovation. Al Marri also commended the dedication and teamwork of officers and staff in delivering world-class policing services.

Global Leader in Police Brand Value

In addition to its other accolades, Dubai Police recently ranked first globally in Brand Finance’s 2025 Police Brand Value assessment. The force received the highest AAA+ brand strength rating, scoring 9.2 out of 10 based on research involving over 8,000 stakeholders across 10 countries. The report recognized Dubai Police for its strong performance in ethics, operational effectiveness, transparency, innovation, and public trust.

Brand Finance estimated the organization’s contribution to the UAE’s national brand value at Dh57.9 billion ($15.8 billion), highlighting its role in enhancing the country’s international reputation and soft power.

With record public safety scores, ongoing digital transformation, and increasing international recognition, Dubai Police continue to establish themselves as a leading law enforcement agency while supporting Dubai’s status as one of the safest places to live, work, and visit.

Source: timesofdubai.ae

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Published on 2026-07-03 12:33:00 • By the Editorial Desk