Microsoft faces major global outage affecting Teams, Outlook, and AI services

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Microsoft is currently addressing a significant global outage impacting its services, including Teams, Outlook, and the AI tool Copilot, which has affected tens of thousands of users. The company reported “connectivity problems” and is actively working to mitigate the disruption, which has been particularly pronounced, with reports of issues peaking at nearly 140,000 around 18:00 GMT on Thursday, according to Downdetector.

As part of the Microsoft 365 suite, these services are crucial for international organizations that rely on them for collaboration and communication. The outage has been attributed to several servers being unexpectedly unavailable, which has placed additional strain on the remaining operational systems. Microsoft has communicated via X that it is pursuing all avenues to reduce the impact on users.

While the company has confirmed the outage, it has also stated that there is no indication of a cyber-attack being the cause. A spokesperson for Microsoft expressed appreciation for customer patience as they work to restore services, noting that some services that have been restored may still experience unresponsiveness.

Reports of disruptions have emerged from various regions, including the United States, Japan, and Singapore, highlighting the widespread nature of the issue. As Microsoft continues to address the situation, the focus remains on restoring full functionality to its services as quickly as possible.

For further details, refer to the BBC.

For more technology updates, visit our technology section.

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