Salesforce Achieves Record First Quarter Fiscal 2027 Results with $11.1 Billion Revenue

Dubai, United Arab Emirates: Salesforce (NYSE: CRM), recognized as the leading AI CRM globally, has reported impressive financial results for the first quarter of fiscal 2027, concluding on April 30, 2026. The company achieved a record revenue of $11.1 billion, marking a 13% increase year-over-year (Y/Y) and a 12% rise when adjusted for constant currency (CC).

Financial Highlights

Salesforce’s first-quarter financial performance showcases significant growth across multiple metrics:

• The current remaining performance obligation stands at $33.6 billion, reflecting a 14% increase Y/Y and a 13% rise in constant currency.
• The total remaining performance obligation has reached $67.9 billion, up 11% Y/Y.
• Subscription and support revenue for the quarter was $10.6 billion, an increase of 14% Y/Y and 12% in constant currency, which includes a $428 million contribution from Informatica.
• The overall revenue for the first quarter was $11.1 billion, which includes a $444 million contribution from Informatica.
• The GAAP operating margin for the quarter was reported at 21.1%, while the non-GAAP operating margin reached 34.8%.
• The GAAP diluted net income per share was $2.42, representing a 52% increase Y/Y, and the non-GAAP diluted net income per share was $3.88, up 50% Y/Y.
• Operating cash flow totaled $6.7 billion, a 3% increase Y/Y, with free cash flow at $6.6 billion, up 4% Y/Y.
• Salesforce returned $27.5 billion to shareholders, which included $27.1 billion in share repurchases and $365 million in dividends.
• The company entered into a $25 billion accelerated share repurchase (ASR) agreement, with an upfront delivery of 103 million shares, representing approximately 80% of the total shares expected to be repurchased, with final settlement anticipated in Q3 FY27.

Marc Benioff, Chair and CEO of Salesforce, emphasized the quarter’s achievements, stating that it was marked by record revenue, deals, and cash flow. He highlighted the potential of Agentic AI as a significant growth opportunity for both customers and Salesforce, noting that Agentforce is now integral to every Customer 360 application, assisting numerous businesses in transforming into Agentic Enterprises.

Company Highlights

Salesforce’s performance in the first quarter also included notable achievements:

• The annual recurring revenue (ARR) for Agentforce and Data 360 reached nearly $3.4 billion, a staggering increase of over 200% Y/Y, which includes $1.1 billion from Informatica Cloud ARR and $1.2 billion from Agentforce ARR, up 205% Y/Y.
• The company delivered 3.8 billion Agentic Work Units (AWUs) across Agentforce and Slack, reflecting a 111% growth quarter-over-quarter (Q/Q).
• Bookings from the Agentforce One Edition and Agentforce for Apps, which are premium SKUs anchored in Sales and Service, grew nearly 60% Y/Y.
• Salesforce processed more than 28.6 trillion tokens to date, representing a 152% increase Q/Q.
• Over 50% of bookings for Agentforce and Data 360 in Q1 came from existing customers.
• Data 360 ingested 52 trillion records in Q1, a 136% increase Y/Y, including 35 trillion via Zero Copy, which saw a 277% increase Y/Y, and processed 12 terabytes of unstructured data.
• The company processed nearly 1 trillion API calls across its core products in Q1.
• The Slack Model Context Protocol (MCP) surpassed 1 million active users within six weeks of its launch.
• The Public Sector Industry Cloud ARR exceeded $2 billion, marking a 23% increase Y/Y in Q1, with Public Sector AWUs up nearly 400% Q/Q.

Future Guidance

Salesforce has provided guidance for the upcoming quarters:

• The company anticipates second-quarter FY27 revenue between $11.27 billion and $11.35 billion, representing a 10% to 11% increase Y/Y and 10% in constant currency, including a contribution slightly above 4 points from Informatica.
• The midpoint of the full-year FY27 revenue guidance has been raised, with expectations now set at $45.9 billion to $46.2 billion, reflecting an 11% increase Y/Y and a 10% to 11% rise in constant currency, including approximately 3 points from Informatica.
• The full-year FY27 subscription and support revenue growth guidance remains slightly under 12% Y/Y and approximately 11% in constant currency, including about 3 points from Informatica.
• The company updated its full-year FY27 GAAP operating margin guidance to 20.6%, while maintaining the non-GAAP operating margin guidance at 34.3%.
• The full-year FY27 operating cash flow growth guidance and free cash flow growth guidance have been adjusted to approximately 4% to 5% Y/Y, reflecting the impact of the $25 billion debt issuance for the ASR.

Salesforce’s guidance incorporates both GAAP and non-GAAP financial measures, providing a comprehensive overview of its financial outlook for the upcoming periods.

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Published on 2026-06-01 14:36:00 • By the Editorial Desk