Mansoor bin Mohammed Strengthens Dubai’s Commitment to Empowering People of Determination with 10,363 Wellbeing Calls
Dubai: In a significant initiative to enhance the wellbeing of People of Determination, the Community Development Authority (CDA) in Dubai has successfully completed 10,363 calls aimed at assessing their needs and improving communication channels. This effort reflects the ongoing commitment of the Dubai government to foster an inclusive environment for all residents.
H.H. Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, Chairman of the Higher Committee for the Protection of the Rights of People of Determination, presided over the Committee’s second meeting of 2026 at the Knowledge and Human Development Authority (KHDA). The meeting brought together committee members and representatives from various government entities to discuss advancements in safeguarding the rights of People of Determination.
Commitment to Inclusivity
During the meeting, Sheikh Mansoor emphasized Dubai’s dedication to protecting the rights of People of Determination through a comprehensive government framework. This framework prioritizes the needs of individuals and ensures they have access to opportunities and services that facilitate their full participation in society.
He stated that empowering People of Determination is a collective responsibility, necessitating collaboration between government entities and the community. The integration of policies into actionable services is crucial for making a meaningful impact on the lives of individuals and families. The Higher Committee continues to monitor the implementation of initiatives and measure their effectiveness, aligning with Dubai’s vision for a more inclusive and sustainable society.
Enhancing Communication and Support
The CDA’s recent initiative involved direct communication with People of Determination across the emirate, particularly during challenging regional circumstances. Of the 10,363 calls made, 693 were directed to deaf and hard-of-hearing individuals through the Sanad Relay application, while 9,670 calls reached individuals from other disability categories.
Hessa bint Essa Buhumaid, Director-General of the CDA, highlighted the importance of this communication initiative. She noted that it reflects the CDA’s proactive approach to ensuring social services remain accessible to all community members, especially during exceptional circumstances. Direct communication serves as a vital tool for understanding needs and building trust between People of Determination, their families, and the entities serving them.
Buhumaid further stated that protecting the rights of People of Determination begins with listening to them and addressing their needs through effective services and initiatives. The CDA, in collaboration with the Higher Committee, is committed to ensuring Dubai remains an inclusive city.
Educational Initiatives for Inclusive Learning
The KHDA presented several initiatives aimed at improving access for students of determination to flexible and inclusive educational pathways. These initiatives include adopting reference options for international curricula, developing a regulatory framework for specialized programs, and creating financial support programs for Emirati parents.
These efforts aim to facilitate access to alternative educational environments while enhancing national recognition of diverse educational pathways and outcomes.
Healthcare Services for People of Determination
In the realm of healthcare, Dubai Health showcased key services designed for People of Determination. These services encompass prevention and early detection initiatives, including premarital and prenatal genetic screening, as well as early assessments for Autism Spectrum Disorder.
Dubai Health also provides various education and research programs, including residency and fellowship opportunities focused on supporting People of Determination. Additionally, the organization has funded research and treatment programs, contributing to community health and empowering individuals and their families.
Accessibility Initiatives in Transportation
The Roads and Transport Authority (RTA) reviewed initiatives aimed at improving access to transportation services for People of Determination. Key measures include allowing free use of paid parking spaces, installing awareness signage regarding misuse penalties, and enhancing public understanding of the importance of designated parking permits.
The RTA has also integrated technology with the CDA to verify the validity of the ‘Sanad’ card before issuing permits. This initiative includes monitoring the use of designated parking spaces to ensure services effectively reach eligible beneficiaries.
Training and Employment Opportunities
The Dubai Government Human Resources Department (DGHRD) is working on developing an Inclusive Employment Policy and Procedures Guide. This includes training programs to enhance workplace readiness and vocational rehabilitation programs tailored for People of Determination.
The Dubai Municipality is also strengthening the implementation of the Dubai Building Code to ensure compliance with accessibility requirements. Collaborations with Google Maps aim to identify and upload accessible locations for People of Determination onto digital platforms.
Commitment to Sign Language and Communication
A significant highlight of the meeting was the signing of the ‘Dubai Communicates in Sign Language Pledge,’ aimed at promoting inclusive communication for the deaf and hard-of-hearing community. This pledge, signed by various governmental entities, underscores the commitment to ensuring equal participation in society.
The meeting concluded with a focus on the importance of collaborative efforts among member entities to enhance the quality of life for People of Determination. Continuous implementation of approved initiatives is essential for developing efficient and inclusive services.
During his visit, Sheikh Mansoor toured the KHDA offices, gaining insights into the Authority’s workflow and initiatives aimed at fostering inclusive education for People of Determination. This tour highlighted KHDA’s commitment to creating flexible learning environments that align with Dubai’s vision of enhancing quality of life.
Source: www.emirates247.com
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Published on 2026-05-19 21:46:00 • By the Editorial Desk
