Cross Switch Strengthens Leadership Team to Accelerate Pan-African Expansion
Cross Switch, a payment technology firm focused on enhancing digital transactions in emerging markets, has made significant strides in its leadership structure by appointing four senior executives since the beginning of the year. This strategic move aims to bolster the company’s technological, operational, and regional growth capabilities.
Key Appointments in Leadership
The recent appointments include Jacob Yermalitski, a co-founder, who has been elevated to the position of Chief Technology Officer. Jerome Alfred has joined as Chief Operating Officer, operating from Cape Town. Additionally, Gillian Koinange has been appointed as Head of Business Development for East Africa, based in Nairobi, while Nondumiso Siboto has taken on the role of Head of Operations for South Africa, also based in Cape Town.
These leadership changes are designed to enhance Cross Switch’s ability to expand its services across the African continent, reaching a growing number of merchants and local partners. The company is focused on scaling its innovative CS+ Platform, which connects merchants, payment partners, and service providers to banks, mobile wallets, and local payment systems. This expansion necessitates a stronger leadership presence in product development, operations, and regional commercial strategies.
A Consolidated Technology Agenda
Jacob Yermalitski’s promotion to CTO consolidates the technology strategy under a leader who has been instrumental in shaping the company’s engineering direction since its inception. Previously serving as Director of Engineering, Yermalitski has laid the groundwork for Cross Switch’s scalable, API-driven infrastructure. In his new role, he will spearhead the technology vision and continue to expand the platform across various regions.
Operational Discipline at Scale
Jerome Alfred brings over 15 years of experience in fintech and banking to his role as COO. His expertise includes energizing high-growth platforms and managing comprehensive operations across complex regulatory landscapes. Alfred will oversee daily operations in South Africa and lead strategic initiatives as Cross Switch enters a new growth phase.
Fresh Leadership Across Africa
The appointments reflect Cross Switch’s ambition to strengthen its presence across Africa. Gillian Koinange, the new Head of Business Development for East Africa, has over two decades of experience in driving revenue growth and establishing strategic partnerships, particularly in the IT, telecommunications, fintech, and SaaS sectors. Nondumiso Siboto, as Head of Operations for South Africa, brings a wealth of experience in scaling business functions and enhancing customer success within fintech and SaaS environments.
These four appointments are pivotal for positioning Cross Switch for sustained growth and expansion. The company is committed to investing in leadership at a pace that matches its investment in platform capabilities and regional outreach.
Strategic Vision for Future Growth
Tim Davis, Group CEO of Cross Switch, emphasized that the recent appointments illustrate the company’s trajectory. He stated that Cross Switch is scaling a platform that simplifies digital payments in some of the world’s most dynamic markets. The new leaders possess the strategic and operational insight necessary to facilitate this growth and enhance payment solutions for customers.
As cross-border ecosystems converge, payment systems integrate, and regulations mature, the companies that will lead the transformation are those equipped with the leadership depth to operate effectively at scale.
Cross Switch is a payment technology company dedicated to advancing digital transactions in emerging markets. Its CS+ Platform offers a scalable, API-driven payment orchestration solution, enabling businesses to access seamless payment capabilities across multiple regions through a single integration. By leveraging deep market expertise alongside robust fintech infrastructure, Cross Switch empowers organizations to manage financial transactions confidently and accelerate growth.
For businesses interested in exploring flexible payment solutions, Cross Switch encourages direct engagement to learn how its tailored offerings can support operational ambitions.
Source: www.zawya.com
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Published on 2026-05-15 16:32:00 • By the Editorial Desk
