Streamline Your Minor Car Accident Reporting in Dubai and the UAE: Essential Steps and Costs Explained
Even the most cautious drivers can find themselves involved in minor car accidents. In such instances, it is no longer necessary to wait for a police officer to arrive and investigate. Instead, drivers can file a minor traffic accident report directly, streamlining the process significantly.
Understanding Minor Accidents
A minor car accident typically involves low-impact collisions that result in minimal, often cosmetic damage to vehicles. Common scenarios include fender benders, parking lot scrapes, or rear-end collisions at low speeds. Under UAE law, all accidents must be reported, regardless of their severity. Previously, drivers were required to contact the police and wait for their arrival to document the incident. However, advancements in technology have simplified this process.
Steps to Take After a Minor Accident
Following the correct procedure after an accident can save time and ensure that all necessary evidence is collected for insurance claims. The following steps should be followed:
Step 1: Ensure Safety
Immediately activate your vehicle’s hazard lights to alert other drivers. Check for injuries among yourself, passengers, and others involved. If anyone is injured, contact emergency services by calling 999. This is also necessary if the vehicle is severely damaged or immobilized. When speaking with emergency personnel, provide your name, details of the accident, location, and the seriousness of the situation. If the accident is minor, move your vehicle to a safe area, such as an emergency lane or parking lot, to avoid obstructing traffic.
Step 2: Exchange Information
Engage with the other party involved in the accident to exchange personal information. It is advisable to collect the following details:
- Full name and contact number
- Emirates ID information
- Vehicle registration card (Mulkiya) details
- Insurance company and policy number
If there are independent witnesses, obtaining their contact information can help substantiate your report.
Step 3: Document the Scene
Gather evidence by taking photographs of the accident scene. Capture multiple angles of all vehicles involved, ensuring that license plates are clearly visible. It is also important to document the surrounding context, including road signs, positions of vehicles, and weather conditions, as these details can be relevant to your report.
Step 4: Obtain the Official Accident Report
The official accident report is crucial for filing an insurance claim. The Ministry of Interior (MOI) has delegated the responsibility of minor accident reporting to private companies in certain emirates, as per Cabinet Resolution No. 30 of 2017. This allows motorists to obtain official reports without visiting police stations.
Reporting Procedures by Emirate
Dubai
In Dubai, there are several options for reporting minor accidents:
Dubai Police’s On-the-Go Initiative: Available at over 130 locations, drivers can visit the nearest ADNOC, ENOC, or Emarat fuel station to file an accident report. Trained staff will take photographs of the damage and complete the report. Required documents include a driving license, vehicle registration, and insurance certificate.
Average Cost: Dh420
Dubai Police App: Accidents can also be reported through the Dubai Police app. Users select ‘Minor Traffic Accident Report,’ enter vehicle details, and upload photos of the damage. This can also be done via their website: dubaipolice.gov.ae.
Non-Emergency Hotline 901: Another option for reporting is through the non-emergency hotline.
Abu Dhabi
In Abu Dhabi, all minor accidents must be reported via the SAEED app. Users select ‘Report traffic accident’ and follow the prompts. The app allows users to locate the accident site and requires uploads of the driving license, Emirates ID, vehicle license plate number, and vehicle registration card. Users will receive an SMS confirmation once the report is filed.
Average Cost: Dh300
Sharjah
The RAFID app is the primary platform for reporting minor accidents in Sharjah. Users select ‘Report accident,’ enter vehicle details, and submit images of the damage to obtain a digital accident report.
Average Costs:
- Dh385 for accidents involving two vehicles reported via the RAFID app.
- Dh440 if a RAFID accident officer visits the scene or if reported through other channels.
- Dh335 for incidents reported as ‘Unknown Party.’
A toll-free hotline, 80092, is available for 24/7 accident reporting and vehicle recovery services.
Other Emirates
For minor collisions in Ajman, Fujairah, Ras Al Khaimah, or Umm Al Quwain, reports can be filed through the MOI website or the MOI UAE app. The process includes:
- Signing into the MOI website or app using your UAE Pass.
- Selecting ‘Issue a minor traffic accident report’ and clicking on ‘Report an accident.’
- Confirming whether it is a major or minor accident.
- Verifying your location on the map.
- Entering vehicle details and attaching relevant images.
Average Cost: Dh400
Upon submission, users will receive an accident report via a smart notification, which can be used for insurance claims.
For further information, refer to the source: www.emirates247.com.
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Published on 2026-05-04 12:21:00 • By the Editorial Desk
